Privacy Policy

Window Accent Coverings LLC – Leads Privacy Policy

Last updated: 07/05/24

This Privacy Policy describes how Window Accent Coverings LLC (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.accentwindows.tegicsystems.com (the “Site”), or otherwise communicate with us (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” mean you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.

Please read this Privacy Policy carefully. By accessing or using the Services, you agree to the collection, use, and disclosure of your information as described below. If you do not agree, please do not use the Services.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, operational needs, or legal requirements. We will post the updated policy on the Site and revise the “Last updated” date as required by law.


How We Collect and Use Your Personal Information

We collect personal information from various sources depending on how you interact with our Services. In addition to the uses described below, we may use your information to:

  • Communicate with you

  • Provide and improve our Services

  • Comply with legal obligations

  • Enforce our terms and policies

  • Protect our business, users, and rights


What Personal Information We Collect

Information You Provide Directly

We may collect the following information when you submit it through our Services:

  • Contact details: name, address, phone number, email

  • Order information: billing and shipping address, payment confirmation, phone number

  • Account information: username, password, security questions

  • Shopping activity: products viewed, added to cart, or wishlisted

  • Customer support information: messages and communications you send us

You may choose not to provide certain information, but doing so may limit your ability to use some features.


Information Collected Through Cookies

We automatically collect certain information (“Usage Data”) using cookies, pixels, and similar technologies. This may include:

  • Device and browser information

  • IP address

  • Network connection details

  • Pages viewed and interactions with the Site


Information from Third Parties

We may receive information from third-party providers, including:

  • Website and platform providers (e.g., Shopify)

  • Payment processors handling billing and payment data

  • Advertising and analytics partners using tracking technologies

All third-party information is handled in accordance with this Privacy Policy. We are not responsible for third-party privacy practices.


How We Use Your Personal Information

Providing Products and Services

To process payments, fulfill orders, manage accounts, arrange shipping, handle returns, and allow product reviews.

Marketing and Advertising

To send promotional messages and show relevant advertisements via email, text message, or other channels.

Security and Fraud Prevention

To detect and prevent fraudulent, illegal, or malicious activities.

Customer Communication

To provide support and improve our Services.


How We Disclose Personal Information

We may disclose personal information to:

  • Vendors and service providers (payment processors, hosting, analytics, customer support)

  • Business and marketing partners

  • Affiliates within our corporate group

  • Legal authorities when required by law

  • Parties involved in business transactions (e.g., mergers or acquisitions)


Information Disclosed in the Past 12 Months

Categories of Information:

  • Identifiers (contact and account details)

  • Commercial information (orders and support interactions)

  • Internet activity (usage data)

Categories of Recipients:

  • Service providers

  • Marketing partners

  • Affiliates

We do not use sensitive personal information to infer characteristics about users.


User-Generated Content

Any content you submit publicly (such as reviews) will be accessible to others. We are not responsible for how third parties use publicly shared information.


Third-Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies separately.


Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal information from children under 16 years of age. Parents or guardians may contact us to request deletion of such data.


Security and Data Retention

While we take reasonable security measures, no system is completely secure. Data retention depends on business, legal, and contractual requirements.


Your Rights and Choices

Depending on your location, you may have rights to:

  • Access your personal information

  • Request correction or deletion

  • Receive a copy of your data

  • Opt out of data sale, sharing, or targeted advertising

  • Limit use of sensitive personal information

  • Withdraw consent

  • Appeal denied requests

You may exercise these rights by contacting us. We will verify your identity before processing requests and will not discriminate against you for exercising your rights.


Complaints

If you have concerns about how we handle your data, please contact us. You may also file a complaint with your local data protection authority if applicable.


International Users

Your information may be processed in the United States or other countries. For European users, we rely on approved data transfer mechanisms such as Standard Contractual Clauses.


Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: jim256@roadrunner.com


Window Accent Coverings LLC